Booking Terms and Conditions


CANCELLATION POLICY

Classes

Class cancellations can be made up to 24 hours before the class starts. Students will receive a full refund or the option to transfer to another class.

Cancellations made less than 24 hours in advance are non-refundable and non-transferable.

 

WORKSHOPS AND COURSES

Workshop cancellations can be made up to 4 weeks before the start of the class. Students will receive a full refund or the option to transfer to another workshop.

Cancellations made less than 4 weeks before the start of the workshop are non-refundable and non-transferable.

 

CANCELLATIONS BY US

We make every effort to offer the classes and workshops outlined on this website. However, we reserve the right to cancel a class or workshop if necessary. Participants will be notified and given the opportunity to transfer to another class or receive a full refund.  

 

STAFF ILLNESS

In the event of staff illness, we will attempt to find a substitute tutor. If this is not possible, the class will be postponed, participants will be notified and the class will be rescheduled.

 

ARRIVAL

Please make sure that you arrive 5 minutes early to each class to give yourself a chance to settle in, grab a cup of tea and ensure that the class starts on time. If you are running late, please inform the tutor.  Entry to all classes and workshops will be closed 5 minutes after the start of the class.